Receptionist 前台接待

1.Contribute to overalloperational efficiency by performing relevant duties as assigned.
履行所分配的职责，尽自己所能提高工作效率。
2.Monitor guest servicepersonnel constantly, ensuring that at all times maximum guest satisfaction isbeing achieved through guest recognition and prompt cordial attention.
要不断地提高对客服务水平，以确保得到客人最大程度的满足。
3.Establish good public relationshipwith all guests.
同客人建立良好的公共关系。
4.Provide guests with themost accurate and up to date information at all times.
要向客人提供最新，最准确的信息。
5.Proficient in daily work,which is including check in, check-out, foreign currency exchange, wake-upservices, Ensure that all are correct.
熟练地办理入住，退房，外币兑换，叫醒等服务，确保正确无误。
1.College education, majorin Hospitality or Tourism management or other related majors.
大专以上学历，服务专业或旅游/酒店管理专业。
2. Cet-4 or above.
英语四级以上。
3. Enthusiasm in work, carefulness.
积极敬业，工作认真细致。
4. Good communication andcoordination ability, and good team spirit.
具备较强的沟通，协调能力及团队合作精神。