送餐主管/领班 In Room Dinning Supervisor/Captain

与厨师长和管事部沟通服务需求。确保宴会厅、餐厅和咖啡间的服务准备就绪。确保每张餐桌上都摆放了合适的餐桌中央装饰品。使用前检查所有瓷器、玻璃和银器的清洁和外观。根据事件类型和服务标准设置表。向厨房传达额外的用餐要求、过敏、饮食需求和特殊要求。保持工作区域的清洁。遵守公司所有安全和保安政策和程序;向经理报告事故、伤害和不安全的工作条件;并完成安全培训和认证。确保制服和个人形象的整洁和专业，保持私有信息的机密性，保护公司资产。根据公司标准欢迎并接待所有客人。用清晰、专业的语言与人交谈，用适当的礼仪接听电话。与他人发展并保持积极的工作关系，支持团队达成共同目标，倾听并适当回应其他员工的关切。确保符合质量期望和标准。完成上级领导交办的其他合理工作。Communicate service needs to chefs and stewardsthroughout functions. Ensure banquet rooms, restaurants, and coffee breaksare ready for service. Ensure proper centerpieces are displayed on everytable. Inspect the cleanliness and presentation of all china, glass, and silverprior to use. Set tables according to type of event and servicestandards.Communicate additional meal requirements, allergies,dietary needs, and special requests to the kitchen. Maintain cleanliness ofwork areas throughout the day. Follow all company and safety and security policiesand procedures; report accidents, injuries, and unsafe work conditions tomanager; and complete safety training and certifications. Ensure uniform and personal appearance are clean andprofessional, maintain confidentiality of proprietary information, and protectcompany assets. Welcome and acknowledge all guests according tocompany standards. Speak with others using clear and professionallanguage, and answer telephones using appropriate etiquette. Develop and maintain positive working relationshipswith others, support team to reach common goals, and listen and respondappropriately to the concerns of other employees. Ensure adherence to quality expectations andstandards. Perform other reasonable job duties as requested bySupervisors.