行李员|礼宾员

1.To drop off and collect
guests in the hotel buggy according to the standards and procedures of the
hotel.
根据酒店标准程序，服务客人上下电瓶车。
2.To load and unload cars on
arrival and departure of guests, and assist guests entering and leaving the
vehicles.
客人到来，离开时，装卸好行李，并且协助客人上车下车。
3.To ensure that guests
expectations are met or exceeded by providing an efficient, friendly and
attentive service.
通过提供高效，友好，体贴的服务确保达到或超越顾客期望值。
4.To check the lobby helping
to keep it clean and tidy and report any defects.
确保大堂的整洁并报告一切缺陷。
5.To check the hotel buggies
making sure they are clean and in good working order.
检查酒店所有电瓶车，保证它们是干净的并且是在良好运行状态下。