1. Always provides courteous and exceptional guest service.
时刻为客人提供礼貌和超越期望的服务。
2.Handles all guest and internal customer complaints and inquiries in a courteous and
efficient manner, following through to make sure problems are resolved
satisfactorily.
礼貌而有效地处理外部和内部客人的需求,全程跟进确保问题得到圆满解决。
3.Follow up all Touches of Hyatt and the Food and Beverage Top 20 fundamentals are
implemented.
充分落实凯悦温情和餐饮部经典20条。
4.Works closely with other employees in a supportive and flexible manner, focusing on
the overall success of the hotel and the satisfaction of hotel guests.
主动灵活地与其他员工紧密合作,专注于酒店的整体成就和酒店客人的满意度。
5.Washes,peels, cuts, and seeds vegetables and fruits.
清洗蔬菜和水果,去皮并切配。
6.Cleans,cuts, and grinds meats, poultry, and seafood.
清洗、切配、和绞碎各种肉类、家禽和海鲜。
7.Dips food items in crumbs, flour, and batter to bread them.
给配菜裹面包屑、面粉和面糊。
8.Stirs and strains soups and sauces.
调制酱料。
9.Weights and measures designated ingredients.
确定配料的份量。
10.Carries pans, kettles and trays of food to and from workstations, stove, and refrigerator.
在操作间、炉灶、冰箱/冷库间传递各件器皿盛放的食物。
11.Stores foods in designated areas.
在规定地点存放食物。
12.Cleans work areas, equipment and utensils, segregates and removes garbage
清洁工作间、仪器和餐具,隔离并及时转移垃圾。
13.Distributes supplies,
utensils, and portable equipment.
为厨师传递所需品、器具和一些轻便的仪器。
14.Carves various cooked meats.
切配各种肉类。
15. Assists in quality control of items.
协助保证食品的质量。
16.Sets up buffet presentations.
放置自助餐的出品。
17.Make sure the food preparation is in place on time
确保食物准备按时到位
18.Follow up instructions from chef supervisor
主厨主管的后续指示
19.Setup stations according to the operation manual
根据操作手册设置站点
20.Transportation of goods from the receiving area to the designated chillers or freezers on time
按时将货物从接收区运输到指定的冷藏箱或冰
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