Floor Manager 楼层经理

Job Purpose 职位描述
Assigned rooms zone to supervision and inspection work, according to the hotel business objectives to ensure compliance with quality standards for products, provide excellent service for hotel guests.
监督和检查分配客房区域的工作，按酒店业务目标确保符合产品的质量标准，为酒店客人提供
卓越的服务。
Primary Responsibilities 主要职责
· Maintain the Cleanliness and Quality of Floor; Provide Guestroom Experience that Meets Guests’ Expectations
提供符合客人预期的住房体验，保持楼层清洁和质量
· Supervision of the Housekeeping Floor
监管客房楼层工作
· Cleanliness and presence of guestroom.
确保客房的清洁和状态。
· Accuracy in labor and cost control.
确保人工成本及费用成本。
· Management of equipment proper use and maintenance.
确保设备的正确使用和保养。
Knowledge and Experience 知识和经验
· College degree or above
大专及上学历
· Least 3 years working experience in Housekeeping floor section
至少3年的客房楼层工作经验
· Have good communication skill
良好的沟通技巧
· Have similar position in international 5 star hotel
有国际5星级酒店相同的经验