Chinese Restaurant Supervisor 中餐厅主管

【Job Responsibilities 岗位职责】
Responsible for the daily operation and management of the Chinese restaurant, ensuring service quality and customer satisfaction.
负责中餐厅日常运营管理，确保服务质量与顾客满意度。
Supervise employees' work performance, create schedules, and coordinate personnel assignments.
监督员工工作表现，制定排班表并协调人员分工。
Handle customer complaints and emergencies, and maintain a good image of the restaurant.
处理顾客投诉及突发事件，维护餐厅良好形象。
Implement hotel hygiene and safety standards to ensure compliance with industry regulations.
执行酒店卫生安全标准，确保符合行业规范。
Regularly train employees in service skills and product knowledge.
定期培训员工服务技能与产品知识。
【Job Requirements 岗位要求】
Have work experience in the catering service industry, and those with team management experience are preferred.
具备餐饮服务行业工作经验，有团队管理经验优先。
Familiar with the operation process and service standards of Chinese cuisine.
熟悉中餐运营流程及服务标准。
Possess good communication, coordination abilities and the ability to handle emergencies.
具备良好的沟通协调能力和突发事件处理能力。
Work carefully and conscientiously, able to withstand strong work pressure.
工作细致认真，能承受较强的工作压力。
Fluent in Mandarin, and basic English communication skills are preferred.
普通话流利，基础英语沟通能力更佳。