楼层主管

1.
Ensure day-to-day operational efficiency of the
section
确保每天工作能被有效地完成
a
Responsible for the cleanliness, orderliness,
sanitary conditions and maintenance of all Hotel guestrooms and Public Areas on
the Floors, including service areas, linen pantries, service toilets and
backstairs cases.
负责检查所有的客房和公共区域的清洁度和整洁度，确保所有的楼层、客房、公共区域包括服务区，布草间，洗手间和后通道都保持良好的卫生、清洁的状态
b Provide orientation and training of new employees,
conduct continuous training and re-training and on-the-job training to
subordinates according to approved system and procedures:
根据规定的流程对新员工进行工作指导，对员工培训、持续性培训、再培训以及实践培训
Train staff on proper handing and use of equipment
and cleaning supplies.
培训员工如何正确使用设施设备和清洁用品
Ensure
all Floor Team Leader and room attendants have the ECOLAB chemical training program.
确保所有楼层领班及员工都接受过艺康药水的培训课程
c
Perform
regular inspections of guestrooms and Public Areas on the Floor:
执行日常楼层客房和公共区域的检查
Inspect allocated and in-house VIP rooms daily when
the Assistant Executive Housekeeper is or on vacation.
当行政副管家休息及休假时，每天按计划检查贵宾房
Inspect long-staying guests and guestrooms, and
quota of other rooms daily.
每天检查长住客人及其他客房的清洁度
Spot check corridors lift lobbies and service areas
daily. Note down observations from those areas regarding cleaning procedures,
repair orders and maintenance defects. Do necessary follow up and initiate
appropriate action immediately.
每天定点抽查走廊，电梯厅和工作区域。根据规定记录下清洁流程，报修指令和维护记录，并及时跟进和采取必要的行动。
Ensure that rooms and Public Areas on the floor are
cleaned in accordance to Hotel standards. Pay attention to guest floor lift
lobby ashtray.
确保所有的房间和公共区域都按照酒店标准来清洁。需关注楼层电梯口的烟缸
Inspect while work is in progress to ensure that
proper methods are being implemented by floor Team Leader and room attendants. 检查所有员工和领班的工作都符合正确的流程
Ensure that guestrooms are clean, sanitary and in
proper order and with complete guest supplies.
确保所有客房干净，整洁，有条理以及齐全的客房用品