丽晶俱乐部主管Regent Club Supervisor

Monitor guest service Agent to ensure maximum guest satisfaction through personal recognition to all IHG RC members, VIPs and repeat guests, and prompt cordial attention from arrival through departure.从客人到达至离开整个在住酒店期间，通过为优悦会会员，贵宾和酒店常客提供个性化服务，尽量让客人满意。Monitor guest service Agent to ensure IHG Rewards Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service.监督行政俱乐部员工工作，确保优悦会会员能获得利益，回头客及贵宾都能受到特别的关注。Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests.查看当日所有将抵达的客人及贵宾清单，查看房间分配情况，房间内设施，及客人特殊要求。Ensure smooth and efficient R&B service in the Club Lounge.确保给丽晶俱乐部的客人提供高效熟练的餐饮服务。Keep regular communication with kitchen to ensure quality of food and beverages.与厨房保持沟通以确保餐食质量。Coordinate with kitchen and HSKP that all guests’ preferences and requests are fulfilled.及时将客人的喜好和要求通知到厨房和客房部，履行我们的承诺。