行李员 Bell Person

· Ensure that the Lobby and front entrance are kept clean.
确保大堂和前门保持清洁。
· Ensure that all deliveries for guests and talents are correctly recorded and then delivered to the correct destination in a timely fashion.
确保客人和人才的所有交付都被正确记录，并及时交付到正确的目的地
· Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to guests, under the direction of the Bell Captain.
在主管的指导下，无行李服务时，为客人提供其他帮助
· Ensure that all luggage is delivered immediately as instructed by Reception/Front Office or Concierge and placed in the room to the correct standard.
确保所有行李按照前台/前厅或礼宾部的指示立即交付，并按照正确的标准放置在房间内
· Handle all guest property with extreme care.
非常小心地处理所有客人的财产
· Ensure that all long term guest luggage is stored correctly and receipted in the correct manner.
确保所有长期客用行李正确存放和正确签收
· Be aware of all functions that are taking place in the hotel and to direct guests to the
correct destination.
注意酒店的所有功能，引导客人到达正确的目的地
· Display an attitude of friendliness, courtesy and sincerity to all guests (both internal and
external), making them feel welcome and at ease, using guest names at every given opportunity.
对所有的客人(包括内部和外部)表现出友好、礼貌和真诚的态度，让他们感到受欢迎和自在，在任何机会都使用客人的名字