首席礼宾司 Chief Concierge

Keep guests'
safety, enjoyment, and satisfaction in mind.
保持客人的安全，享受和满足感。
Comprehensive knowledge of local tourist
attractions, restaurants, shows, bars and night clubs.
全面了解当地旅游景点，餐厅，表演，酒吧等。
Extensive network
in all aspects of entertainment and trendy places.
广泛的娱乐和时尚场所的网络。
Negotiate best rates for hotel guests.
协商酒店客人的最优惠价格。
Organize the transports of luggage.
负责行李运输。
Organize and lead the concierge team, valet
parking and doorman to ensure service excellence.
组织和领导礼宾团队，代客泊车和门卫，以确保卓越的服务。
Bear management responsibility for the
processes in the Hotel front driveway. Specialist instruction and control of
all employees subject to his supervision and their work, design of work
schedules and calculating working hours, assistance in drawing up the holiday
schedule.
承担酒店前车道流程的管理责任。 所有员工的专业指导和控制，受其监督和工作，工作时间表的设计和工作时间的计算，协助制定假期时间表。
Ensuring comprehensive guest support by high
level management of information and sales meetings and optimal processing of
tasks in the Lobby / Concierge area by agreement with the Front Office.
通过与前厅协议，通过高级管理信息和销售会议以及在大堂/礼宾区域优化处理任务来确保全面的客户支持。
Follow Kempinski SOP’s at all times and
ensure departmental compliance.
随时关注凯宾斯基的标准运营程序，确保部门合规。
Within the concierge area, ensure
departmental orientation is carried out for new members of the team and
supervise training procedures.
在礼宾区内，确保为团队的新成员进行部门指导并监督培训程序。
Any other duties, which may be assigned to
you from time to time as directed by your Supervisor or Manager.
任何其他职责，可能会根据您的主管或经理的指示不时分配给您。