Revenue Manager 收益经理

Working closely with the Director of Sales & Marketing in producing, implementing and monitoring action plans to ensure the Revenue Plan objectives are achieved.
紧密配合酒店执行市场营销方案以实现收入目标。
· Recommend revenue strategies and produce an accurate forecasting mechanism.
提供收入策略的建议并制定准确的预测机制。
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
分析当前和潜在的市场/趋势，协调所有活动，通过增加业务量和增长率来维持和增加收入。
· Create daily forecast for all segments includes room nights, ADR and revenue on a weekly basis for the following week based on historical pattern, special events, seasonality, business on book, pick-up trends, average length of stay, short stay / cancellation / no show pattern and lead time.
提供每日预测，内容包括客房间夜、平均房价；根据以往记录（如特别活动、季节促销、平均留店时间等），对下周收入计划做出预测。
· Ensure that the denials and regrets for rooms and function space utilization are properly tracked to determine an unconstrained demand forecast.
对酒店的投诉及意见需在进行适当跟踪，以保证计划基础不受限制。
· Monitor rate availability and inventory available for sale in relation to expected demand versus supply of hotel and market to ensure that REVPAR is maximized at all times.
对酒店房间的供需状况做监测，以保证单房收益。
· Work closely with Front office to monitor overselling and ensure that forced upgrades are minimized.
与前厅部保持紧密联系，监测超额销售及控制房间升级数量。
· Ensure that appropriate rates, promotions, packages and inventory are available on all distribution channels.
确保酒店所有的分销系统都有合适的价格体系、促销活动、套餐和空房预留。
· Devise and recommend the Hotel’s tier pricing strategy based on demand forecast, competitive situation and inventory availability.
依据市场需求、竞争状况及空房率，分析并建议酒店的房间价格体系。
· Work closely with Reservations Department to ensure that Restrictions and rate parity across all channels.
与酒店预定部紧密合作保证酒店预订渠道的价格，符合价格管理体系。
· Review competitive information reports for benchmarking against competitive set and develop strategy to increase the Revenue Share Position.
对竞争对手信息作出评估并制定销售策略以提高收入份额的战略。
· Conduct weekly revenue strategy meeting with the Revenue Team including General Manager, DOSM and key division heads.
组织每周收益会议向包括总经理、市场销售总监及主要部门负责人汇报。
· Communicate strategy to relevant departments and monitor implementation.
与相关部门沟通销售策略，并监控监督执行情况。
· Assumed other duties as request by Management.
落实管理层的其他要求。
· Work closely with Reservation Manager to motivate an aggressive team skillful at up-selling and/or conversion as required by the business demand whilst ensuring customer service and satisfaction
与预订部经理紧密合作带领一个积极进取的团队,确保人才积极向上，专业知识丰富，达到客人满意度。
· Conduct quality control checks on all revenue management systems to ensure data accuracy.
确保所有收益管理预订系统正常运行并确保数据的准确性。
· Controls rates for group business, low yield rooms allocations, complimentary and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%
在酒店旺季或者当出租率高于85%时严格控制酒店商务团队、低房价、免费房和免费升级房的价格，确保团队预留房，及时确认最终用房量。
· Complete and analyses the month end reports.
每月按时完成月度报表。
· Works closely with Corporate Office, updated hotel information and facilitates room sale on a regular basis. Reviews TARS and GDS rates and availability, keeping sufficient inventory for high yield segments
与雅高酒店集团保持紧密联系，并定期更新酒店的信息和客房信息以备销售。TARS和GDS需时刻保持充足的房量提供给高收入阶层。
· Perform any reasonable task as requested by Management.
执行任何管理层给予的任何合理的任务。