The Lounge Supervisor 大堂吧主管

Your future mission 岗位职责：
1. Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
2. Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
3. Maintain a high level of product and service knowledge in order to explain and sell service sand facilities to guests.
保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
4. Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
对特殊活动和事件要有了解以便回答客人的需求。
5. Maintain currentHotel information to be able to provide information to guests.
了解酒店知识以提供给客人信息。
6. ImplementsProcedures which enhance the guest experience.
执行正确的程序以提高客人的体验。
You are 岗位要求：
1. Good oral and written communication skills.
良好的口头及书面沟通能力。
2. Min 2-year experience in similar position at international hotels.
至少2年酒店相关运做经验，具有国际连锁酒店工作经验。
3. College degree or above, have education in hospitality management.
大戟以上学历，酒店管理相关专业。
Experienced in all aspects of restaurants service.
餐饮服务的各方面丰富经验。
Must be well-presented and professionally grooming all times.
始终保持良好和专业的形象。
Attention to detail and strong interpersonal skills.
注重细节，良好的人际交往能力。