工作职责:
Assist
Training Manager to implement the training function to support hotel’s business
objectives and management goals.
Coordinate and support hotel generic training, deparTeam Memberental
training, language training, associates knowledge etc. Keep and track training data. Couching and facilitate other associates by
demonstrating brand value to all associates always.协助培训经理在酒店实施培训活动以支持酒店的经营目标及持续的管理目标。协调酒店一般培训,部门培训,语言培训, 团队成员知识。保留并更新培训数据和资料。指导,推进团队成员表现并时刻表现出品牌核心价值。
1.Be
responsible for the maintenance of birthday records of all Team Member
and to facilitate the arrangement of monthly to include preparation of birthday
cards and organize venue for the birthday party.负责更新团队成员生日纪录及安排每月生日聚会。
2.Assist Training
Manager to set up Team Member’s activates’ group to designs and organizes or
arranges various sorts of team member activities.协助培训经理建立团队成员活动小组,设计并组织安排各类团队成员活动。
3.Monthly report for Team
Members reward and punishing record.月度团队成员奖惩纪录汇报
4.Maintains effective internal communication with team
members.保持和团队成员的有效沟通
5.Maintains
and update the Team Member notice boards, posters, and other forms of this kind
communications in time.负责维护及更新团队成员告示栏,通知及其他形式的公众沟通材料。
6.Assist to implement team member
motivation, recognition and participation program for the hotel.协助培训经理关于团队成员的激励,奖励及其他活动的执行
7.Be
responsible to take photographs for all team members.负责所有活动的拍照
8.Monitor
attendance records of all language/training classes.检查各种语言或其他培训的出勤情况。
9. Conduct
language courses and other training programs as assigned.完成上级指派的语言类或其他培训任务。
10.Coordinate
Orientation Program for all newly hired team members.协助完成新团队成员入店培训。
11.Assist with the annual hotel training needs survey
in October.在每年10月协助完成年度培训需求调查。
12.Organize the Grooming Training and First Aid
Training.组织酒店仪容仪表培训及急救培训。
13.Collect
monthly skills training reports from all deparTeam Memberents to complete the
Monthly Training Report. 收集月度部门培训记录,完成月度酒店培训报告。
14.Prepare
all memos regarding training courses or related matters.准备所有培训课程及其他培训事务的资料整理及记录。
15.Assist
with
the preparation and publishing of team member Newsletter.协助完成酒店团队成员通讯杂志的编写和印刷。
16.Adhere
to the hotel’s security and emergency policies and procedures.坚持酒店安全制度、紧急情况处理规定和程序。
17.To
ensure that all team members have a complete understanding of and adhere to the
Hotel’s Team member Rules and Regulations.确保团队成员充分的理解并遵守团队成员手册内容。
18.The management reserves the right to change /
extend this job description if necessary at any point of time during her / his employment.如有必要,该部门有权更改或补充该职位描述。
19.Carries
out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。
任职资格:
1.Training
skills & Presentation skills培训技巧和演讲技巧
2. Excellent
communication skills.良好的沟通技巧
3.Excellent
organization skills.良好的组织能力
4.English
Fluent in both writing and speaking流利的英语说、写能力
5.Familiar
with Microsoft Office: Word, Excel, Powerpoint熟悉微软办公自动化软件,Word, Excel, PowerPoint
6.Familiar
with Audio/training facilities set up.熟悉安装音视/培训实施
7.University
and above.大学及以上资历。
8.Minimum
2
years related working experience in hotel industry.至少两年相关酒店工作经验。
9.Energetic.充满活力的。
10.Able
to work independently with minimum supervision.独立完成工作的能力。
11. English Test Level 4 & above.英文4级或以上。
12.1-2years relevant training experience.一至两年相关培训经验。
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-一般
- 计算机能力:熟练
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